Module Options & Instance Notes — خيارات الموديولات (قد لا تظهر عندك)

Platform target: ServiceNow Australia (Sep 2026) · next EA: Brazil
URLs: ../../SERVICENOW_DIRECT_URLS_CATALOG.html · 1-week: ../../SERVICENOW_ONE_WEEK_STUDY_DEPLOY_AUSTRALIA.html
HR Leave: Scope x_786686_hr_leave

Companion to every file in modules/. Read when a plugin, menu, workspace URL, or field does not exist on your PDI/production instance.
Hub: 00_TUTORIAL_OPTIONS_REFERENCE.md
Full implementation scenarios (S1/S2/S3), plugins, roles, customizations: MODULE_IMPLEMENTATION_PLAYBOOK.html + §14 in each *.md module file.

ملخص ووصف بالعربية (Arabic Summary)

ملخص في سطر: دليل الفجوات — إن لم يظهر شيء في مثيلك، اقرأ قسم الموديول هنا.

وصف مختصر: يشرح بدائل لكل ميزة ناقصة (مثلاً SOW بدل Agent Workspace، قائمة كلاسيك بدل workspace). مرجع مع 00_TUTORIAL_OPTIONS_REFERENCE.md.

العربي إضافي:
- §14 في كل موديول = ملخص تنفيذي (سيناريوهات، خيارات، بلجنز، أدوار).
- MODULE_IMPLEMENTATION_PLAYBOOK.html = التفاصيل الكاملة لكل الموديولات في ملف واحد.

Module file index

Universal activation — Option A / B / C / D

إذا لم تجد البلجن — جرّب Store ثم Guided Setup.

Universal — workspace & portal variance

Verify:
All > Now Experience Framework > UI Builder — Open direct

CMDB — options & missing features

Activation options: Plugin com.snc.discovery OR Store CMDB apps.

Deep: CMDB.md §3, §11

ITOM — options

Deep: ITOM.md §3, §8 labs

ITAM — options

Deep: ITAM.md §3, §8

ITSM — options

Deep: ITSM.md

HRSD — options

Deep: HRSD.md

CSM — options

Deep: CSM.md

FSM — options

Deep: FSM.md

SPM — options

Deep: SPM.md

GRC / IRM — options

Deep: GRC.md

Per-module lab alternatives (no license)

CIS / interview — what to say when feature missing

“I would verify plugin activation, subscription, and use the alternative path (Import Set, classic list, or Table API) for the demo environment.” — اذكر: التحقق من الترخيص + مسار بديل + Guided Setup.

Module file index (updated)

SecOps — options

Deep: SECOPS.md

DevOps — options

Deep: DEVOPS.md

App Engine — options

Deep: APP_ENGINE.md

§A — Cross-module dependency map

§B — Plugin activation cheat-sheet (consolidated)

ITSM: com.snc.change_management, com.snc.problem, com.snc.iva
CMDB: com.snc.discovery, com.snc.cmdb_workspace, com.snc.csdm
ITOM: com.glide.discovery, com.snc.event_management, com.snc.service_mapping
ITAM: com.snc.alm.asset, com.snc.alm.sam_basic, com.snc.alm.procurement
HRSD: com.sn_hr_core, com.sn_hr_ef_core, com.sn_hr_lifecycle_events
CSM: com.sn_customerservice, com.sn_cs_workspace, com.snc.advanced_work_assignment
FSM: com.snc.work_management, com.snc.field_service.mobile, com.snc.dispatch_workspace
SPM: com.snc.sdlc.scrum.pp, com.snc.demand_management, com.snc.resource_management
GRC: com.sn_grc, com.sn_grc_policy_compliance, com.sn_grc_risk, com.sn_grc_audit, com.sn_vdr_risk_asmt, com.sn_bcm
SecOps: com.snc.threat, com.snc.security_incident, com.snc.vulnerability, com.snc.threat.intel
DevOps: com.snc.devops_config, com.snc.devops_change, com.snc.devops_pipeline
AppEng: com.glide.app_engine_studio, com.glide.process_automation, com.glide.mobile_studio, com.glide.ui_builder
AI: com.glide.now_assist, com.glide.ai_agent_studio

§C — Per-module Workspace URL cheat-sheet

If a URL 404s, open UI Builder → Routes → search.

§D — License & subscription verification (script)

// Run in Background Scripts to enumerate active plugins per scope
(function {
 var plugins = new GlideRecord('sys_plugin');
 plugins.addQuery('active', true);
 plugins.orderBy('name');
 plugins.query();
 var list = [];
 while (plugins.next()) {
 list.push(plugins.getValue('source') + '\t' + plugins.getValue('name'));
 }
 gs.info('[Plugins] active=' + list.length);
 list.forEach(function (l) { gs.info(l); });
})();